Updating your customers password

We explain how easy it is to reset a customers password in WooCommerce.

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How to change customers password in 90 seconds

While there is a lost password link on the login page that lets your customers reset their password, sometimes the WordPress password reset email never makes it to a customers inbox.

This is the easiest way to change your customers password.

If you have sent a customer a temporary password, make sure for security reasons they change it in their account settings once they have logged in.

1. Customers temporary password

A customer can login into their account with the temporary password provider by you. Please watch the video tutorial on how to reset a customers password.

2. Customers changing their temporary password

Once a customer has logged into the site with their temporary password, they should change this in their account settings.

To change their temporary password a customer should navigate to:

  • My account > Account details or
  • domain.com/my-account/edit-account/ swapping domain.com with your domain.

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