Privacy policy

1. Who we are

Gossh was founded in 2016 and is now part of 2xN. 2xN is the data controller for personal information collected through this website, which means it decides how that information is used and is responsible for it. 2xN’s company details are in its privacy policy.

2. What we collect

This website has no contact forms, no sign-up and no accounts, so we do not ask you for your name or email address here. We collect:

• Analytics data: through Google Analytics, information about how the site is used, such as the pages you visit, how you arrived, roughly where you are (country or city), and your device and browser type. It is used in aggregate; we do not use it to identify you.
• Server logs: the servers that host the site keep standard technical records of each request, such as the IP address, date and time, page requested and browser, to keep the site secure and working.

Support and account services are provided by 2xN at 2xn.co.uk/support, and Gossh Cloud at app.gossh.cloud has its own terms. Information you give there is covered by their own privacy policies, not this one.

3. Why we use it, and our lawful basis

• Analytics: to understand, in aggregate, which pages are useful so we can improve the site. Our lawful basis is legitimate interests. Analytics is on from your first visit, and you can switch it off at any time in Cookie settings at the foot of every page.
• Server logs: to keep the site secure, prevent misuse and fix problems. Our lawful basis is legitimate interests.

We do not use your information for advertising, we do not use marketing cookies and we never sell your information.

4. Google Analytics

We use Google Analytics 4. Google signals and all data sharing with Google are switched off, and the site carries no advertising, so analytics data is not used to build advertising profiles. Analytics data is kept for 2 months and then deleted. Switching analytics off in Cookie settings stops it straight away and removes its cookies from your browser. See our cookie policy for the cookies it sets.

5. Who we share it with

We share information only with the service providers that help us run the site: Google (analytics) and our hosting provider (server logs). They process it on our instructions and may not use it for their own purposes.

6. International transfers

Google may process analytics data outside the UK, including in the United States. Where that happens, the transfer is protected by the UK data bridge or other safeguards recognised under UK data protection law.

7. How long we keep it

Analytics data is kept for 2 months. Server logs are kept for a short period and then deleted, unless we need them to investigate a security problem.

8. Your rights

Under UK data protection law you can ask us to give you a copy of your information, correct it, delete it, restrict how we use it, or object to us using it. You can object to analytics at any time by switching it off in Cookie settings. To make a request, contact us using the details below. We will reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.

9. Children

This website is not aimed at children and we do not knowingly collect information about them.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

11. Contact us

For any question about this policy or your information, email hello@2xn.co.uk or contact 2xN at 2xn.co.uk/support.